Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2538
LatestTicket
CreatedAt
3/23/2021 7:53:28 AM
UpdatedAt
2/24/2022 12:27:27 PM
Subject
Water query
Description
<table border="0" cellpadding="0" cellspacing="0" width="770" style="border-collapse: collapse;width:578pt"> <colgroup><col width="770" style="mso-width-source:userset;mso-width-alt:24640;width:578pt"> </colgroup><tbody><tr height="21" style="height:15.75pt"> <td height="21" class="xl65" width="770" style="height:15.75pt;width:578pt">Query is being voided as no details of query were logged, query was logged only as "Log Query" with no category</td> </tr> <tr height="21" style="height:15.75pt"> <td height="21" class="xl66" width="770" style="height:15.75pt;width:578pt">selected . New query to be logged with full information fo query <br><br><p class="MsoNormal"><span lang="EN-ZA">•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Query Closed as there is no identifiable query or information provided to assess further.<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The account is affected with stage 3 water restriction tariffs as the current consumption exceeds 21+kl<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">&nbsp;</span></p></td> </tr></tbody></table>
Priority
Disposition
27
ConversationType
3
Parent
Account
2241
OpenedBy
AssignedTo
31
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"31","un":"xolanit","dt":"2021-03-23T07:53:30.161Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-05-20T10:47:37.675Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-03T10:55:08.284Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-03T11:57:36.715Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T09:23:19.787Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-14T07:22:05.622Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
17
ResolvedAt
2/24/2022 12:27:27 PM
Thread
ResolvedBy
31
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17
| Back to List