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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2487
LatestTicket
CreatedAt
3/18/2021 12:11:50 PM
UpdatedAt
10/17/2021 11:02:11 AM
Subject
Six months
Description
Please assess account for six&nbsp; months policy for period between 2019/07 - 2020/10<div><br></div><div>W/Off cleared debt as at 2021/06</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2209
OpenedBy
AssignedTo
75
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-18T12:11:52.682Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-17T11:01:46.031Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
3
ResolvedAt
10/17/2021 11:02:11 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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