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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2479
LatestTicket
CreatedAt
3/18/2021 11:47:58 AM
UpdatedAt
11/14/2021 10:14:56 AM
Subject
Six months policy
Description
Please assess account for six months policy for period in 2020/11<div><br></div><div>-acc closed</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2206
OpenedBy
AssignedTo
75
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-18T11:48:00.212Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T08:10:16.431Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T08:11:29.939Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T10:12:57.748Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
13
ResolvedAt
11/14/2021 10:14:56 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
13
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