Delete

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2475

LatestTicket

CreatedAt

3/18/2021 10:41:08 AM

UpdatedAt

11/26/2022 7:13:17 AM

Subject

Six months policy

Description

Please assess account for six months policy for period between 2018/09 -2020/03<div><br></div><div>QRC RESPONSE: Query Closed<br></div><div>Back charged period of 2018-2020 does not qualify as calculation results in a debit.&nbsp;<br></div><div>Consumer to advise whether they had any leaks repaired as consumption averaged 91kl&nbsp;</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

2201

OpenedBy

AssignedTo

15

Region

4

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-18T10:41:10.646Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T08:01:29.903Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T08:02:12.180Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T10:10:45.427Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

18

ResolvedAt

11/26/2022 7:13:17 AM

Thread

ResolvedBy

3

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3