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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2439
LatestTicket
CreatedAt
3/17/2021 12:50:43 PM
UpdatedAt
11/14/2021 9:06:18 AM
Subject
Six months policy
Description
Please assess account for six months policy for the period between 2018/10 - 2019/08<div><br></div><div>- account in order</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2176
OpenedBy
AssignedTo
75
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T12:51:37.844Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T07:24:23.436Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T07:28:49.066Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T09:04:10.255Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
13
ResolvedAt
11/14/2021 9:06:18 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
13
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