Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2407
LatestTicket
CreatedAt: 3/17/2021 8:12:17 AM
UpdatedAt: 11/20/2021 11:30:21 AM
Subject: Six months policy
Description: Please assess with six months policy for the period 202101 billing for old meter.<div><br></div><div>- QRC RESPONSE: INDIGENT SUBSIDY W/OFFS </div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2148
OpenedBy
AssignedTo: 75
Region: 2
Department: 23
QueryType: 1
SubQueryType: 95
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T08:12:53.073Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T11:02:37.927Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-20T11:27:31.104Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 13
ResolvedAt: 11/20/2021 11:30:21 AM
Thread
ResolvedBy: 173
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 13