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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2340
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LatestTicket
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CreatedAt
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3/15/2021 8:36:32 AM
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UpdatedAt
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10/17/2021 8:52:46 AM
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Subject
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water query 6 month policy
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Description
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water query<br/><b>Journal Number</b>: [439919]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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2096
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OpenedBy
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"32","un":"andisiwem","dt":"2021-03-15T08:32:54.157Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-05T12:14:55.840Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-17T08:52:22.036Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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13
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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13