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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
2251
LatestTicket
CreatedAt
3/10/2021 9:34:42 AM
UpdatedAt
5/19/2022 1:22:29 PM
Subject
Plumbers Letter
Description
WATER QUERY<div><br></div><div>Plumbers letter with repairs dated April 2021.&nbsp;</div><div>Consumer e-mail 11 August 2021 advising that consumption ha snot dropped. Unable to proceed with leak rebate</div><div><br></div><div><p class="MsoNormal"><span lang="EN-ZA">“Plumbers letter was received for repairs dated April 2021, but consumption has not dropped since date of repairs and therefore does not warrant a leak credit adjustment.<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">Consumer to appoint a plumber to check if any other existing leaks”<o:p></o:p></span></p></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2036
OpenedBy
AssignedTo
37
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
17
ResolvedAt
5/19/2022 1:22:29 PM
Thread
ResolvedBy
37
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17
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