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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2244
LatestTicket
CreatedAt
3/10/2021 8:57:35 AM
UpdatedAt
2/2/2022 12:28:44 PM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.
Priority
Disposition
ConversationType
3
Parent
Account
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-10T08:57:20.290Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:02:05.306Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-29T11:49:07.206Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-29T11:49:42.027Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-29T11:50:39.127Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-29T12:09:00.582Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
10
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