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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2176
LatestTicket
CreatedAt
3/9/2021 8:13:44 AM
UpdatedAt
2/18/2022 8:40:10 AM
Subject
water query 6 month policy
Description
water query 6 month policy<div>6 MONTHS POLICY ADJUSTED</div><br/><b>Journal Number</b>: [848977]
Priority
Disposition
24
ConversationType
3
Parent
Account
1985
OpenedBy
AssignedTo
Region
4
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-09T08:13:46.370Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:38:59.038Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-18T08:39:36.686Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
15
ResolvedAt
Thread
124170
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
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15
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