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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2043
LatestTicket
CreatedAt
3/4/2021 1:08:03 PM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
ROLL OUT CAMPAIGN - 6 MONTH POLICY
Description
CONSUMER REPORTED HIGH WATER CONSUMPTION<br/><b>Journal Number</b>: [423365]<br/><b>Journal Amount</b>: [704.47]
Priority
Disposition
27
ConversationType
3
Parent
Account
1883
OpenedBy
AssignedTo
10
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"10","un":"mellozanef","dt":"2021-03-04T13:07:56.820Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-07T12:53:10.181Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
4/12/2022 9:47:18 AM
Thread
ResolvedBy
10
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12
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