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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2033
LatestTicket
CreatedAt
3/4/2021 10:17:09 AM
UpdatedAt
2/2/2022 12:28:44 PM
Subject
high water consumption query
Description
kindly investigate high water charges raised on this account.<div>No account details</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
OpenedBy
AssignedTo
72
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-04T10:17:03.695Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-21T07:37:52.889Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
2/2/2022 12:28:44 PM
Thread
ResolvedBy
73
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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