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EscalationLevel
LatestCall
LatestChat
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LatestEmail
LatestFax
Campaign
IsOpen
Customer
2018
LatestTicket
CreatedAt
3/3/2021 12:46:14 PM
UpdatedAt
3/28/2022 7:10:22 AM
Subject
water query -6 month policy
Description
water query<div>six months policy applied.</div><br/><b>Journal Number</b>: [439933]
Priority
Disposition
24
ConversationType
3
Parent
Account
1867
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
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History
[{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-03T12:46:16.610Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-17T09:43:50.163Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:37:03.808Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
12
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
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12
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