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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2013
LatestTicket
CreatedAt
3/3/2021 11:42:04 AM
UpdatedAt
2/25/2022 9:01:52 AM
Subject
late termination
Description
late termination
Priority
Disposition
27
ConversationType
3
Parent
Account
1862
OpenedBy
AssignedTo
29
Region
2
Department
23
QueryType
77
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-03T11:42:06.724Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T08:55:48.768Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
2/25/2022 9:01:52 AM
Thread
ResolvedBy
29
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12
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