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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1986
LatestTicket
CreatedAt
3/3/2021 6:09:17 AM
UpdatedAt
3/4/2022 1:17:14 PM
Subject
Description
Priority
Disposition
ConversationType
2
Parent
Account
1837
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"21","un":"heinrichs","dt":"2021-03-03T06:09:19.615Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-03-04T13:17:11.402Z"}]
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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