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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1962
LatestTicket
CreatedAt
3/2/2021 6:21:39 AM
UpdatedAt
3/2/2021 6:21:42 AM
Subject
Description
Priority
Disposition
ConversationType
2
Parent
Account
1818
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"21","un":"heinrichs","dt":"2021-03-02T06:21:41.564Z"}]
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
21
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