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IsOpen
Customer: 1924
LatestTicket
CreatedAt: 2/27/2021 7:27:44 AM
UpdatedAt: 2/16/2022 9:04:39 AM
Subject: Smart Meter not reading
Description: Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. 
Priority
Disposition: 4
ConversationType: 3
Parent
Account: 1799
OpenedBy
AssignedTo: 82
Region: 4
Department: 23
QueryType: 1
SubQueryType: 47
Escalation
EscalationCron: 833
History: [{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-02-27T07:27:45.423Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:20:59.793Z"}]
CreatedBy
UpdatedBy
Category: 9
Subcategory: 123
CreatedBy1
UpdatedBy1: 20
ResolvedAt: 2/16/2022 9:04:39 AM
Thread
ResolvedBy: 194
WasCreatedByCustomer
HasIvrcall
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Updator: 20