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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1929
LatestTicket
CreatedAt
2/27/2021 7:25:41 AM
UpdatedAt
11/14/2021 7:09:18 AM
Subject
REFUSE QUERY
Description
REFUSE QUERY<br/><b>Journal Number</b>: [71298]
Priority
Disposition
24
ConversationType
3
Parent
Account
1798
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
4
SubQueryType
106
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-27T07:25:43.260Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-26T13:34:54.409Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-27T08:25:00.361Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:20:05.110Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T07:08:32.197Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T07:11:37.892Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-11-14T07:09:18.802Z"}]
CreatedBy
UpdatedBy
Category
4
Subcategory
50
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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