Delete

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1923

LatestTicket

CreatedAt

2/27/2021 7:13:21 AM

UpdatedAt

4/12/2022 9:39:10 AM

Subject

6 MONTH POLICY DUE

Description

Walk in consumer querying high water consumption, said that her neighbor meter was leaking not hers. 6 month policy due&nbsp;<br/><b>Journal Number</b>: [838628]<br/><b>Journal Amount</b>: [-R3,542.15]

Priority

Disposition

27

ConversationType

3

Parent

Account

1796

OpenedBy

AssignedTo

4

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"10","un":"mellozanef","dt":"2021-02-27T07:13:22.895Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-06-07T12:17:09.588Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-27T12:23:04.705Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:19:35.519Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-18T07:28:53.638Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

3

ResolvedAt

4/12/2022 9:39:10 AM

Thread

ResolvedBy

4

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3