Delete

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1912

LatestTicket

CreatedAt

2/26/2021 10:15:32 AM

UpdatedAt

2/24/2022 11:08:12 AM

Subject

water query june 2020

Description

water query&nbsp;<div><br></div><div><b><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-ZA;mso-fareast-language: EN-US;mso-bidi-language:AR-SA">Waterworks control no: 713015 dated 2020/09&nbsp;</span>recommendation credit and referred to Coastal Billing on 22.06.2021&nbsp;</b></div><div><br></div><div><b>Journal processed and approved. Query resolved.</b></div>

Priority

Disposition

27

ConversationType

3

Parent

Account

1787

OpenedBy

AssignedTo

22

Region

2

Department

23

QueryType

77

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-26T10:15:34.761Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-10T06:24:38.344Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:17:48.125Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T10:53:57.946Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

214

ResolvedAt

2/24/2022 11:08:12 AM

Thread

ResolvedBy

22

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

214