Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1854
LatestTicket
CreatedAt: 2/24/2021 12:26:57 PM
UpdatedAt: 5/30/2022 1:49:24 PM
Subject: water query/leak
Description: water query/leak plumbers letter submitted<div>customer to re submit leak letter</div><div>leak credit adjustment dine 202105-202110 av 15kl</div><br/><b>Journal Number</b>: [994375]<br/><b>Journal Amount</b>: [-R29,470.19]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1747
OpenedBy
AssignedTo: 17
Region: 2
Department: 23
QueryType: 1
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"29","un":"thendekam","dt":"2021-02-24T12:27:00.038Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-09-17T07:57:42.789Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:25:34.290Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-11-03T11:04:12.324Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-10T12:42:39.316Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-19T07:49:11.144Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-21T07:44:43.564Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 6
ResolvedAt: 5/30/2022 1:49:17 PM
Thread
ResolvedBy: 3
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3