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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1835
LatestTicket
CreatedAt
2/24/2021 8:21:01 AM
UpdatedAt
10/20/2021 1:10:03 PM
Subject
water
Description
six months policy applied<br><b>Journal Number</b>: [1108111]<div><br></div><div>Resolved 2020/10</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1730
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
50
Escalation
EscalationCron
2009
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-02-24T08:17:46.377Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-12T10:37:48.877Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-12T09:43:03.054Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-12T09:44:17.182Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-20T13:10:00.433Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
10/20/2021 1:10:03 PM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
230
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