Delete

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1741

LatestTicket

CreatedAt

2/19/2021 11:04:25 AM

UpdatedAt

9/26/2022 6:46:06 AM

Subject

water query 6 month policy

Description

water query<div><br></div><div>SIX MONTHS POLICY ADJUSTMENT DONE</div><div><br></div><br/><b>Journal Number</b>: [113498]<br/><b>Journal Amount</b>: [-R2,939.61]

Priority

Disposition

27

ConversationType

3

Parent

Account

1665

OpenedBy

AssignedTo

13

Region

4

Department

23

QueryType

77

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-19T11:01:06.279Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:04:01.633Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-14T08:57:16.463Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-14T09:02:38.257Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-12T08:01:23.247Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-12T08:10:40.921Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

20

ResolvedAt

9/26/2022 6:45:51 AM

Thread

123719

ResolvedBy

3

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3