Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1719
LatestTicket
CreatedAt: 2/19/2021 7:40:51 AM
UpdatedAt: 2/24/2022 11:08:12 AM
Subject: incorrect readings
Description: readings up-to-date<div>Query :Consumer disputing the high bill 2013-202010 ,<b>Please investigate further</b> . </div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1647
OpenedBy
AssignedTo: 22
Region: 2
Department: 23
QueryType: 77
SubQueryType: 48
Escalation
EscalationCron
History: [{"op":"R","uid":"22","un":"asandam","dt":"2021-02-19T07:37:31.800Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T08:57:33.079Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T08:57:57.273Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T08:58:04.996Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-31T08:51:47.197Z"}]
CreatedBy
UpdatedBy
Category: 77
Subcategory: 48
CreatedBy1
UpdatedBy1
ResolvedAt: 2/24/2022 11:08:12 AM
Thread
ResolvedBy: 22
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 230