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Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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151
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LatestTicket
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CreatedAt
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6/27/2020 7:38:42 AM
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UpdatedAt
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5/9/2022 7:51:25 AM
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Subject
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water Query
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Description
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Six Months Policy to be applied-2019-202009<br><b>Journal Number</b>: [421700]<br/><b>Journal Amount</b>: [-R4,474.98]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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218
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OpenedBy
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17
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AssignedTo
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7
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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1603
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-28T08:16:34.893Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-13T13:39:26.543Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-22T12:04:38.487Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-31T08:42:02.879Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-13T10:13:57.199Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-14T06:50:13.343Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-09T07:50:44.651Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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3
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ResolvedAt
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5/9/2022 7:51:25 AM
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Thread
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ResolvedBy
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7
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WasCreatedByCustomer
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HasIvrcall
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Creator
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17
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Updator
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3