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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1654
LatestTicket
CreatedAt
2/16/2021 1:39:41 PM
UpdatedAt
7/2/2022 1:48:38 PM
Subject
water query 6 month policy
Description
water query 6 month policy<div><br></div><div><b><u>QRC RESPONSE:&nbsp;</u></b>Debt written off, query resolved.<br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1597
OpenedBy
AssignedTo
132
Region
4
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-16T13:36:23.931Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T09:06:40.328Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
7/2/2022 1:48:37 PM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
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