Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1648
LatestTicket
CreatedAt: 2/16/2021 12:46:24 PM
UpdatedAt: 5/8/2023 8:20:22 AM
Subject: 6 month policy
Description: High water consumption reported<br><b>Journal Number</b>: [209146<div>6 month policy processed</div><div>QRC-Response, 2023/02/16</div><div><u><i>Six months policy adjustment done for period 2020/01,journal submitted for review.</i></u></div><div><br></div>
Priority
Disposition: 24
ConversationType: 3
Parent
Account: 1593
OpenedBy
AssignedTo: 15
Region: 2
Department: 23
QueryType: 1
SubQueryType: 95
Escalation
EscalationCron
History: [{"op":"R","uid":"10","un":"mellozanef","dt":"2021-02-16T12:46:26.817Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T09:02:54.409Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-27T10:06:37.736Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 10
ResolvedAt
Thread: 142813
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 230