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Conversation
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LatestCall
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Campaign
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IsOpen
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Customer
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1642
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LatestTicket
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CreatedAt
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2/16/2021 8:02:21 AM
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UpdatedAt
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2/24/2022 10:44:24 AM
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Subject
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six months policy application
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Description
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high consumption of water warrants application of six months policy,kindly investigate and resolve.<div>Journal Done</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1589
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OpenedBy
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AssignedTo
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28
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2
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Department
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23
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QueryType
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77
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"28","un":"samanthaj","dt":"2021-02-16T08:02:23.354Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-04-20T10:49:44.657Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T12:05:29.133Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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17
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ResolvedAt
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2/24/2022 10:44:24 AM
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Thread
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ResolvedBy
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28
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WasCreatedByCustomer
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HasIvrcall
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Updator
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17