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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1632
LatestTicket
CreatedAt
2/15/2021 12:15:43 PM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
incorrect readings
Description
incorrect readings<br/><b>Journal Number</b>: [BJ71843976]
Priority
Disposition
27
ConversationType
3
Parent
Account
1586
OpenedBy
AssignedTo
6
Region
2
Department
23
QueryType
77
SubQueryType
48
Escalation
EscalationCron
History
[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-15T12:12:26.236Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-13T06:29:24.870Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-13T06:29:30.586Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T08:57:19.660Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-04T09:00:33.353Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
11
ResolvedAt
3/28/2022 7:08:29 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11
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