Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1570
LatestTicket
CreatedAt
2/13/2021 7:37:10 AM
UpdatedAt
10/8/2022 10:03:10 AM
Subject
WATER QUERY
Description
WATER QUERY<div><br></div><div>NO REPORT OF FAULTY WATER METER</div><div><br></div><div><b><u>QRC RESPONSE:</u></b> Meter transfer request sent to billing from account 10397134&nbsp; to new registered owner 10439038. Registration date: 20220504</div><div><br></div><div><b><u>QRC RESPONSE:</u></b> Meter transferred to new owner, credit refund request needs to be sent to VuyokaziYa@buffalocity.gov.za</div><div>Account closed, query resolved.</div><p class="MsoNormal"><o:p></o:p></p>
Priority
Disposition
27
ConversationType
3
Parent
Account
1531
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-13T07:33:57.278Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-17T11:38:06.206Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:56:14.419Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:56:42.946Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
4
ResolvedAt
10/8/2022 10:03:10 AM
Thread
137602
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
| Back to List