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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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9865
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LatestTicket
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CreatedAt
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9/1/2021 9:45:27 AM
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UpdatedAt
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2/11/2023 10:33:02 AM
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Subject
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Water
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Description
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<b>Evaluate six month policy adjustments-202009-202105</b><div><b><br></b></div><div>QRC RESPONSE: 6 MONTH POLICY - 202105/202203</div><div>Credit due of R 441.75 Including vat @ 15%</div><div>Journal processed pending authorization done - 25.10.22</div><br><b>Journal Number</b>: [888991]<br/><b>Journal Amount</b>: [-R441.75]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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8738
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OpenedBy
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AssignedTo
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15
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-01T09:43:26.219Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-01T12:42:47.170Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-01T13:40:13.595Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-19T07:26:21.409Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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2/11/2023 10:32:58 AM
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Thread
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139988
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3