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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1542
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LatestTicket
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CreatedAt
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2/12/2021 10:02:23 AM
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UpdatedAt
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2/2/2022 1:21:32 PM
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Subject
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Water
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Description
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There is a water pipe leak<div><br></div><div>RESPONSE: AWAITING LEAK LETTER</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1506
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OpenedBy
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AssignedTo
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58
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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100
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"59","un":"lulamad","dt":"2021-02-12T09:59:08.018Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:47:53.003Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-13T10:34:04.851Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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15
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ResolvedAt
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2/2/2022 1:21:32 PM
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Thread
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ResolvedBy
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59
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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15