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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9789
LatestTicket
CreatedAt
8/31/2021 10:18:15 AM
UpdatedAt
6/19/2022 10:39:02 AM
Subject
Meter Confirmation
Description
<span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Meter Confirmation</span><div><span style="font-family: &quot;Courier New&quot;, Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; text-indent: 1px; white-space: pre; background-color: rgb(242, 253, 254);">METER READING FOR METER NO SN160729775 IS 1133 TAKEN ON 01.07.2021</span><span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;"><br></span></div><div><span style="font-family: &quot;Courier New&quot;, Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; text-indent: 1px; white-space: pre; background-color: rgb(242, 253, 254);"><br></span></div><div><span style="font-family: &quot;Courier New&quot;, Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; text-indent: 1px; white-space: pre; background-color: rgb(242, 253, 254);">account in order </span></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8665
OpenedBy
AssignedTo
132
Region
4
Department
23
QueryType
1
SubQueryType
66
Escalation
EscalationCron
History
[{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-31T10:18:15.968Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T12:19:16.431Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
14
ResolvedAt
6/19/2022 10:37:52 AM
Thread
ResolvedBy
13
WasCreatedByCustomer
HasIvrcall
Creator
Updator
13
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