Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 9768
LatestTicket
CreatedAt: 8/31/2021 6:28:11 AM
UpdatedAt: 2/13/2022 8:12:47 AM
Subject: water query
Description: old water meter were changed, new meter doesnt reflect on account and smart meter doesnt pick up any reading as it is still falling under old meter. For last 5 month there is no water charges on account.<div><br></div><div>Journal processed and approved. Query resolved.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 8645
OpenedBy
AssignedTo: 75
Region: 2
Department: 23
QueryType: 1
SubQueryType: 51
Escalation
EscalationCron
History: [{"op":"R","uid":"21","un":"heinrichs","dt":"2021-08-31T06:27:38.134Z"},{"op":"R","uid":"23","un":"bevins","dt":"2021-08-31T06:50:30.098Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T11:44:58.913Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T08:11:08.791Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 112
CreatedBy1
UpdatedBy1: 214
ResolvedAt: 2/13/2022 8:12:47 AM
Thread
ResolvedBy: 173
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 214