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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1527
LatestTicket
CreatedAt
2/12/2021 8:34:22 AM
UpdatedAt
2/24/2022 11:08:12 AM
Subject
billing of April & May 2020
Description
Debt written off.<div>readings up-to-date<br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1491
OpenedBy
AssignedTo
22
Region
2
Department
23
QueryType
1
SubQueryType
48
Escalation
EscalationCron
558
History
[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-12T08:34:43.567Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:03:30.415Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:04:45.406Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
48
CreatedBy1
UpdatedBy1
ResolvedAt
2/24/2022 11:08:12 AM
Thread
ResolvedBy
22
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12
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