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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1515
LatestTicket
CreatedAt
2/12/2021 7:11:04 AM
UpdatedAt
1/12/2023 9:31:14 AM
Subject
WATER QUERY CONSUMER SUBMITTED PLUMBERS LETTER
Description
WATER QUERY CONSUMER SUBMITTED PLUMBERS LETTER<div><br></div><div><b>RESPONSE: AWAITING PLUMBERS LETTER</b></div>
Priority
Disposition
30
ConversationType
3
Parent
Account
1483
OpenedBy
AssignedTo
17
Region
4
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-12T07:11:25.398Z"},{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-12T07:13:20.944Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-30T10:17:18.177Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:43:03.446Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-13T10:30:54.341Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-13T10:31:12.894Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
15
ResolvedAt
Thread
141549
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
15
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