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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
1510
LatestTicket
CreatedAt
2/12/2021 6:36:13 AM
UpdatedAt
10/8/2022 9:44:15 AM
Subject
leak credit water
Description
account adjusted for leak credit<br><b>Journal Number</b>: [206082]<div><br></div><div><b><u>QRC RESPONSE:</u></b> In Nov and Dec 2019 a split tariff adjustment was done and a over read adjustment, therefore customer does not qualify for a leak rebate.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1479
OpenedBy
AssignedTo
17
Region
3
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-02-12T06:32:57.942Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-12T12:24:29.897Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-12T12:34:08.664Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:41:09.696Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-14T07:18:12.349Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-12T08:49:34.145Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
10/8/2022 9:44:15 AM
Thread
137599
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
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