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IsOpen
Not Set True False
Customer
1497
LatestTicket
CreatedAt
2/11/2021 10:58:11 AM
UpdatedAt
4/12/2022 9:43:30 AM
Subject
WATER QUERY
Description
WATER QUERY,<div>7/05/2021 feedback from water works confirms internal leak.</div><div>consumer to repair and submit plumbers letter for new leak dated May2021.</div><br><b>Monitoring Reason</b>: [03 Readings required after date of repairs - May 2021]<br/><b>Journal Number</b>: [BJ71429666]<br/><b>Journal Amount</b>: [55144.95]
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27
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3
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1467
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7
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2
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23
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1
SubQueryType
96
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History
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Category
1
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96
CreatedBy1
UpdatedBy1
15
ResolvedAt
4/12/2022 9:43:30 AM
Thread
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7
WasCreatedByCustomer
Not Set True False
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15