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CreatedAt
8/27/2021 7:21:53 AM
UpdatedAt
11/5/2022 8:34:18 AM
Subject
water query
Description
incorrect reading - 27/06/21<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Readings are in order. </div><div>Meter back charged from 2020 to 2021 and to be assessed with a possible 06 month back charge amendment<br></div>
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[{"op":"R","uid":"39","un":"tembekas","dt":"2021-08-27T07:21:55.278Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:51:11.927Z"}]
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