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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1489
LatestTicket
CreatedAt
2/11/2021 9:49:33 AM
UpdatedAt
11/19/2022 8:35:38 AM
Subject
change of ownership
Description
change of ownership - Late termination&nbsp;<div><br></div><div>RESPONSE: NO CHANGE OF OWNERSHIP,ACCOUNT CORRECT</div><div><br></div><div>Admin lady phoned to request reconnection on account which was disconnected 18.11.22</div><div>I advised that payment needs to be made of 139941.68 to be paid before reconnection will be implemented.</div><div>Received proof of payment and will sent to Call centre agent to issue reconnection with promise to pay balance of R 56196.69 on friday 25.11.22.</div><div>Will do followup on Friday 25.11.22</div><div><br></div>
Priority
Disposition
5
ConversationType
3
Parent
Account
1459
OpenedBy
AssignedTo
5
Region
3
Department
23
QueryType
77
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-11T09:46:18.726Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:38:15.165Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-13T09:49:45.874Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-13T10:11:56.167Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
15
ResolvedAt
Thread
139722
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
10
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