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Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
1475
LatestTicket
CreatedAt
2/11/2021 8:31:44 AM
UpdatedAt
3/2/2022 8:22:38 AM
Subject
water query
Description
water query<div><br></div><div>2021/08/14- account consumption still high, unable to adjust leak credit. High consumption reported. Consumer to check for more leaks.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1445
OpenedBy
AssignedTo
37
Region
3
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
515
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-11T08:28:29.676Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-30T07:00:22.150Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-08-14T06:30:06.602Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:34:56.535Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-13T10:21:01.193Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-13T10:21:20.369Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
15
ResolvedAt
3/2/2022 8:22:38 AM
Thread
ResolvedBy
37
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
15