Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1468
LatestTicket
CreatedAt: 2/11/2021 8:05:38 AM
UpdatedAt: 10/30/2022 10:17:58 AM
Subject: HIGH CONSUMPTION
Description: water query<div>RESPONSE: POSSIBLE LEAK,TO REQUEST LEAK LETTER IF AVAILABLE FOR ADJUSTMENT</div><div><br></div><div><b><u>QRC RESPONSE: </u></b>Customer needs to log a new query and submit a plumbers  if they had any repairs done, there is no report on front desk of any repairs done on BCM side.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1438
OpenedBy
AssignedTo: 17
Region: 2
Department: 23
QueryType: 77
SubQueryType: 67
Escalation
EscalationCron
History: [{"op":"R","uid":"22","un":"asandam","dt":"2021-02-11T08:05:41.872Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:32:25.774Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-13T09:00:03.630Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-20T12:44:02.197Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-02-17T06:37:10.062Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-02-17T06:45:43.950Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 10
ResolvedAt: 10/30/2022 10:17:58 AM
Thread: 138641
ResolvedBy: 8
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 8