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Conversation
EscalationLevel
LatestCall
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Campaign
IsOpen
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Customer
1449
LatestTicket
CreatedAt
2/10/2021 12:25:04 PM
UpdatedAt
4/12/2022 9:39:10 AM
Subject
water query
Description
changed meter as a result of high water consumption. 100 percent credit due<br><b>Journal Number</b>: [535931]<div><br></div><div><b>RESPONSE QRC</b>:100% CREDIT ,JOURNAL {535931}AUTHORISED</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1425
OpenedBy
AssignedTo
4
Region
4
Department
23
QueryType
1
SubQueryType
49
Escalation
EscalationCron
1827
History
[{"op":"R","uid":"59","un":"lulamad","dt":"2021-02-10T12:25:28.879Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-05-05T06:59:23.980Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:16:56.483Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T10:01:44.529Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-05T08:26:57.932Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
230
ResolvedAt
4/12/2022 9:39:10 AM
Thread
ResolvedBy
4
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
230