Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 9540
LatestTicket
CreatedAt: 8/22/2021 9:15:40 AM
UpdatedAt: 10/22/2022 10:17:59 AM
Subject: Water
Description: <b>Query</b> :High water charges as from December 2020 to date.<div><br></div><div>QRC RESPONSE: QUERY CLOSED</div><div>Acc does not qualify for policy adjustment as there is no unread period that exceeds 06 months.</div><div>Matter referred to Midland Billing for further assessment as there are x2 active meters. One to be removed</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 8436
OpenedBy
AssignedTo: 15
Region: 2
Department: 23
QueryType: 1
SubQueryType: 50
Escalation
EscalationCron
History: [{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-22T09:13:47.362Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-22T09:30:18.012Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:09:45.045Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 14
ResolvedAt: 10/22/2022 10:17:59 AM
Thread
ResolvedBy: 3
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3