Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9531
LatestTicket
CreatedAt
8/21/2021 9:53:19 AM
UpdatedAt
2/13/2022 11:20:53 AM
Subject
WATER QUERY
Description
CONSUMER SMART METER WERE REPLACED AND THE EXACT READING TRANSFERED AND CHARGED ON THE NEW METER HENCE THE CONSUMER WERE CHARGE R21000 FOR THIS MONT AND DUMMY SHOWS THAT SHE WILL BE CHARGED R60000 NEXT MONTH PLEASE LOOK INTO THE MATTER.<div><br></div><div>Journal processed and approved. Query resolved.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8427
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"23","un":"bevins","dt":"2021-08-21T09:53:20.396Z"},{"op":"R","uid":"23","un":"bevins","dt":"2021-08-21T09:56:03.181Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T09:57:55.343Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T09:58:18.700Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T11:18:28.662Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
214
ResolvedAt
2/13/2022 11:20:53 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214
| Back to List