Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9522
LatestTicket
CreatedAt
8/21/2021 7:16:02 AM
UpdatedAt
10/22/2022 9:57:15 AM
Subject
Water
Description
<b>Query</b> :High water consumption-Between May and June.<div><br></div><div>QRC RESPONSE: QUERY CLOSED</div><div>Acc does not qualify for policy adjustment as there is no unread period exceeding 06 months.</div><div>Query information is unclear as to which year is under query</div><div>Kindly LOG A NEW QUERY with full details of the query.</div><div>June 2022 recommended a credit for leak repairs by Waterworks and referred to Billing for processing</div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
8419
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-21T07:14:10.185Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T09:49:03.190Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/22/2022 9:57:15 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
| Back to List