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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9510
LatestTicket
CreatedAt
8/20/2021 12:32:12 PM
UpdatedAt
7/9/2022 7:16:56 AM
Subject
Rates
Description
<b>Query: Charged double on Rates and Water.</b><div><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Account 10074971 -</span><span style="font-family: Calibri, sans-serif; font-size: 11pt;">charged for portion 3 &nbsp;and 4 of portion 67 of farm 817</span></div><div><span lang="EN-US" style="font-size:11.0pt;font-family: &quot;Calibri&quot;,sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font: minor-latin;mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language: AR-SA">account 10375319-&nbsp;</span><span style="font-family: Calibri, sans-serif; font-size: 11pt;">for erf 136 portion 4 which forms part of the whole account of 67 of farm 817 charged again.</span><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><br></span></div><div><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><br></span></div><div><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><br></span></div><div><span style="font-family: Calibri, sans-serif; font-size: 11pt;">account adjustment in process</span></div><div><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><br></span></div>
Priority
Disposition
30
ConversationType
3
Parent
Account
8408
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
8
SubQueryType
62
Escalation
EscalationCron
History
[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-20T12:30:21.134Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T09:31:29.058Z"}]
CreatedBy
UpdatedBy
Category
8
Subcategory
50
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11
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