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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9507
LatestTicket
CreatedAt
8/20/2021 12:23:38 PM
UpdatedAt
11/20/2021 9:25:11 AM
Subject
Fire
Description
Query :Fire Levy double charged-202103
Priority
Disposition
30
ConversationType
3
Parent
Account
8404
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
3
SubQueryType
105
Escalation
EscalationCron
History
[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-20T12:21:47.778Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T09:21:24.742Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T09:25:11.755Z"}]
CreatedBy
UpdatedBy
Category
3
Subcategory
105
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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