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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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9491
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LatestTicket
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CreatedAt
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8/20/2021 9:13:11 AM
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UpdatedAt
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3/28/2022 7:07:05 AM
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Subject
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Water
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Description
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<b>Leak: Plumber's letter received</b>.<br/><b>Journal Number</b>: [742508]<br/><b>Journal Amount</b>: [117116.52]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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8389
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OpenedBy
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AssignedTo
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15
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-20T09:13:26.009Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T09:09:15.402Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T09:12:31.566Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-02-08T07:32:08.645Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-02-21T13:28:25.395Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-03-01T11:15:54.317Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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2
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ResolvedAt
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3/28/2022 7:07:05 AM
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Thread
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ResolvedBy
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15
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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2