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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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9470
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LatestTicket
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CreatedAt
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8/20/2021 6:11:20 AM
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UpdatedAt
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6/19/2022 9:27:21 AM
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Subject
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METER CONFIRMATION
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Description
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<span style="font-family: "Courier New", Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre; background-color: rgb(241, 241, 241);">812095 WATER METER ON SOLAR </span><div><span style="font-family: "Courier New", Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre; background-color: rgb(241, 241, 241);">METER ON SITE SN2120077</span></div><div><span style="font-family: "Courier New", Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre; background-color: rgb(241, 241, 241);"><br></span></div><div><span style="font-family: "Courier New", Helvetica, sans-serif; font-size: 11px; letter-spacing: 1px; white-space: pre; background-color: rgb(241, 241, 241);">- meter updated on solar </span></div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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8372
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OpenedBy
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AssignedTo
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7
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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66
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-20T06:09:29.410Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T08:42:04.518Z"},{"op":"R","uid":"192","un":"busisiwemr","dt":"2022-03-28T10:19:15.279Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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112
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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6/19/2022 9:27:20 AM
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Thread
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ResolvedBy
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13
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WasCreatedByCustomer
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HasIvrcall
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Updator
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13